Shipping & Delivery
1) Shipping & Delivery Times
Our shipping and delivery times vary depending on the type of order you place.
1. Regular line: For in-stock orders, products are readily available at our warehouse in California, and you can expect to receive your order within 3-7 days.
2. Custom line: Custom orders are produced in China and go through a two-step process for delivery to the continental U.S.:
Delivery Time = Production Time + Shipping Time
• Production Time: It takes 5-7 days after the design proof is confirmed.
• Shipping Time: If you choose sea freight, the average shipping time is 20 days to your door. If you opt for air freight, the average shipping time is 7 days to your door.
2) Shipping Costs
• Shipping is 15% of the order value, with a minimum shipping fee of $45. Air freight will be charged based on actual costs. Please contact customer service for more information and a quote.
* The information above applies only to the contiguous United States. For shipping rates to offshore locations or islands, please contact customer service.
* Some orders may experience customs delays. We suggest that you contact your local customs office for additional information.
3) Duties or Import Fees
For U.S. : If there will be any duties or import fees applicable that will be paid by us on your behalf.
For other territories : Duties and import fee will be paid by consignee.